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CubeSmart Self Storage - Houston - 5400 Alder Drive

5400 Alder Drive , Houston, TX 77081


3.4 of 5 stars

10 Reviews

Photos

Picture of CubeSmart Self Storage - Houston - 5400 Alder Drive
Picture of CubeSmart Self Storage - Houston - 5400 Alder Drive
Picture of CubeSmart Self Storage - Houston - 5400 Alder Drive
Picture of CubeSmart Self Storage - Houston - 5400 Alder Drive
Picture of CubeSmart Self Storage - Houston - 5400 Alder Drive
Picture of CubeSmart Self Storage - Houston - 5400 Alder Drive

Hours

Office Hours
Sun11:00 AM - 3:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat8:30 AM - 5:00 PM
Access Hours
Sun6:00 AM - 10:00 PM
Mon6:00 AM - 10:00 PM
Tue6:00 AM - 10:00 PM
Wed6:00 AM - 10:00 PM
Thu6:00 AM - 10:00 PM
Fri6:00 AM - 10:00 PM
Sat6:00 AM - 10:00 PM

About CubeSmart Self Storage - Houston - 5400 Alder Drive

CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry!

Unit Sizes and Pricing

20'

20' parking space

  • 10% Off and Half of First Month
$120.00 $108.00 per month Reserve
10' x 4'

10' x 4' unit

  • Drive up, Outdoor access
  • 25% Off
$57.00 $42.75 per month Reserve
5' x 11'

5' x 11' unit

  • Interior, Stairs
  • 25% Off
$27.00 $20.25 per month Reserve
6' x 10'

6' x 10' unit

  • Drive up, Outdoor access
  • 25% Off
$62.00 $46.50 per month Reserve
9' x 10'

9' x 10' unit

  • Drive up, Outdoor access
  • 25% Off
$72.00 $54.00 per month Reserve
10' x 10'

10' x 10' unit

  • Drive up, Outdoor access
  • 25% Off
$77.00 $57.75 per month Reserve
10' x 15'

10' x 15' unit

  • Drive up, Outdoor access
  • 25% Off
$160.00 $120.00 per month Reserve
10' x 20'

10' x 20' unit

  • Drive up, Outdoor access
  • 25% Off
$203.00 $152.25 per month Reserve
20' x 11'

20' x 11' unit

  • Interior, Stairs
  • 25% Off
$286.00 $214.50 per month Reserve
10' x 25'

10' x 25' unit

  • Drive up, Outdoor access
  • 25% Off
$263.00 $197.25 per month Reserve
10' x 30'

10' x 30' unit

  • Drive up, Outdoor access
  • 25% Off
$304.00 $228.00 per month Reserve
12' x 30'

12' x 30' unit

  • Drive up, Outdoor access
  • 25% Off
$350.00 $262.50 per month Reserve
15' x 25'

15' x 25' unit

  • Drive up, Outdoor access
  • 25% Off
$362.00 $271.50 per month Reserve
Facility Details & Reviews

CubeSmart Self Storage - Houston - 5400 Alder Drive

Features

  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Spanish speakers on staff
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Title must match renter
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)

Hours

Office Hours
Sun11:00 AM - 3:00 PM
Mon9:30 AM - 6:00 PM
Tue9:30 AM - 6:00 PM
Wed9:30 AM - 6:00 PM
Thu9:30 AM - 6:00 PM
Fri9:30 AM - 6:00 PM
Sat8:30 AM - 5:00 PM
Access Hours
Sun6:00 AM - 10:00 PM
Mon6:00 AM - 10:00 PM
Tue6:00 AM - 10:00 PM
Wed6:00 AM - 10:00 PM
Thu6:00 AM - 10:00 PM
Fri6:00 AM - 10:00 PM
Sat6:00 AM - 10:00 PM

Customer Reviews 10

0.5 out of 5

Troy metrejean

Movers were boing paid 85.00 an hour while they sat because front door was locked. I called the number on the door which went to customer service. They contacted the property manager which was furious ( not the gm) she even slammed her pen and clip board on the desk and as things got a little ugly wanted to refuse service. I had to call customer service again.. then everything was moved into the unit.. it started to rain and the unit was leaking so I had to get the movers to switch units. To be fair I was called by the gm and regional but this experience should never have happened. Also there was a break in apparently 2 weeks prior. The units are locked with insufficient locks. The lock is simply a hole in a door molding that can be easily kicked and broken which obviously happened. I will def not use the services of this company in the future.

4.0 out of 5

CJ

Manager stayed to get me into unit. Unit will be cold. That's not a huge issue but one nonetheless. Thankful he kept the place open to finish the process.

3.0 out of 5

Santiago

It is a good storage place. However, my unit wasn't that clean. Overall experience was okay.

4.0 out of 5

Xochytl

Overall good for the price. Is old storage but the 9X10 are nice

2.0 out of 5

Roark

I've rented the same 2 units at this facility for about 10 years. I had a great relationship with the management there. Then it was bought up by Cubesmart. In November, my payment was 8 bucks short (automated bill pay thing). I offered to come in and cover it but was told not to worry about it, just make it up the next month. Another automated bill pay problem came up the next month because the checks were still being sent under the former name of the facility. They received the check on Dec. 1 but notified me the afternoon of Friday, Dec. 4 that they could not accept the check. The money had been drafted from my accounts already so I had to retrieve the checks to cancel them and reissue. I was unable to complete this until the following Monday. I could have had this all done by the 5th had I been notified earlier. The result was being charged with a late fee. I requested it be waived considering the circumstances. The person I spoke with told me he had called me on the 1st. Because of my business, all the phone numbers I call or receive calls from are calendared. No call from them on the 1st. Just 4pm on the 4th. I was simply lied to. Then I was told they wouldn't waive the fee because i had already been extended credit -- the extension of the 8 bucks that I never asked for. WOW is the name of their customer service program -- that is certainly my reaction.

5.0 out of 5

Kim

They said they were recently bought and doing upgrades. This makes sense.

4.0 out of 5

Kristen

This place was great. Good price.

4.0 out of 5

Kristen

Good price, good location. Good customer service.

4.0 out of 5

Regina

For the location, the price is right. The staff was professional and very helpful in selecting a unit that fit my needs.

3.5 out of 5

Toylean

the unit was adequate. However, elevators are needed for second floor storage units.

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